Adding value: · All products to be made to the best possible standards · All products are pact so that no damage to the products will happen during transport. · The products are made with high quality components the reduce the risk of any faults. · Good reputation · Good promotional offers Creating a service The service's supplied by RHL must meet certain slandered levels. The service must meet the customers expectations and there household / business needs. Services can be performed by RHL for both household and business needs this involves installing...

Maintain good relations/ have a friendly image: This is done by sales presentations and inviting the most valued customer's for an expensive drink at the most posh bars in London.

Become eco-friendly: RHL recycles all its plastic waste.

Maintains good relation with the mayor of Henley: RHL has given Henley 2 vandal proof streetlights, which have been put up in the mill meadows.

So far it appears the chosen company has kept to its objectives very well. They have continued to expand and have continued to meet all its objectives.