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Issue Analysis: Chapters Inc.
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Issue Analysis: Chapters Inc. ?óÔé¼ÔÇ£ Indigo Books & Music Inc. merger The idea of a superstore book retailer was that of Larry Stevenson, the former CEO of Chapters Inc. This legacy of creating the ultimate booklovers haven began when Stevenson acquired Coles and Smithbooks. These smaller retailers helped to formulate the idea of Chapters, which was launched in 1996. Later that year Heather Reisman the co-owner of Trilogy Retail Enterprises established her own branch of superstore book retailing called Borders Canada, this created a bitter rivalry. This rivalry stems back to the day when Reisman launched Borders Canada, which...
giftware in their stores and Indigo Inc. adopted Chapters loyalty programs. In Chapters Inc. and Indigo Inc.'s effort to save their own operations, they have put many other independent operations out of business. Lichtman's, an independent bookseller, after establishing its chain of nine stores over many years, declared bankruptcy in March of 2001 because of poor sales. Even though Chapters Inc. was forced to cut their bestseller discounting, small entrepreneurs are having a hard time matching Chapters ?óÔé¼ÔÇ£ Indigo Inc. Competition Regulators should put more restrictions on Chapters ?óÔé¼ÔÇ£ Indigo Inc. hopefully aiding independent stores to stay in business.
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